The saga of the prom dress

Yesterday as I was getting ready to pick up My Angel Food and looking for my receipt, I came across the receipt for Cindy's prom dress lay a way.We originally put the dress in lay a way because the store has a no return policy on these gowns . I guess that in the past many girls were wanting their money back the day after prom because they decided that they didn't want that dress after all. Anyway, we decided that we would put it in Lay a way so that if she found something that she liked better or if for some reason she ended up not going, we would not be out the hundreds of dollars that these things cost. With Michael's surgery and all the other fun stuff that has been happening here, I didn't realize that the dress was due out of lay a way ten days ago. The fact that I told Cindy that we would go get it as soon as her room was cleaned and she was badly running behind ,didn't help. As soon as I realized that we were ten days late, I told her to call and see if the dress was still in lay a way. She got a hold of a girl who Cindy said called herself Amy. This girl told her that the dress had been taken to the back room and since it was a special order, it was supposed to be sent back to the company. Amy ( or whom ever she was ) told Cindy that the dress had not been sent back yet but would be within twenty four hours if not paid for and picked up. Once Mike got home from work and we ate dinner Cindy and I went to get the dress ( about six hours into the twenty four) When we got to the store a different story on the dress surfaced. According to the two women working , There was nobody named Amy working in the store and though the one looked in the back, the dress was not there. They told me that someone called my home six days ago ( amazing that caller ID missed this call ) and since I still didn't contact them that the dress was put on the sales floor. I explained that this made no sense because Amy ( or whoever she was )described the dress , size, style, color, style number, etc. to Cindy on the phone. How could this be? they blew me off and said that as soon as the cashier finished with her customer they would give me a refund for what I had paid . Furious , I noticed a rack behind the counter with Lay a ways and holds. One had a yellow bag over what looked like a formal gown. What is that I asked? Someone's hold I was told. " Maybe that is mine? " I asked. " No it has a name on it" I was told." Is the name Cindy or Diane? " I asked. " Yes", the girl looked at me like I was a psychic . " That is Me ! I am the Diane who they are holding the dress for twenty four hours for " The girl still was not convinced. "Let me see the dress to make sure it is the right one " I said. " describe it" she shot back. I opened the order book to a picture." This is it in size __ " I said feeling my blood pressure rise. The girl held the bag so I couldn't see as she checked. "Wow"she said. Cindy went to try the dress on one more time as I tried to calm down. When she was done and surprise it fit ! The same girl told me that she could not give me the fifteen percent off that I originally was given because the Lay a way was canceled. Now I was getting Mad ! I didn't say a word because I knew I would blow up. I just looked at her. She caught on and said she would see what she could do. She called the second girl over and told her that due to all the mix up, she decided to give me the discount. The second girl said she shouldn't but my silent look changed her mind too. Almost two hours after I entered the store I left with the dress. Only paying the balance of what I owed, not a penny more. Cindy asked if I wanted to look at anything else in this mall before we left . I managed to mumble a no as we went to the car. I had enough of this mall to last for awhile !