Wednesday, July 9, 2008

I don't know why I get so agrivated !

This morning Cindy had an appointment with the oral surgeon. Just the fact that she had this appointment annoyed her to no end. I shared only a small part of her annoyance as we prepared to leave the house for this appointment however by the time we walked out of the office I had far surpassed Cindy's level of annoyance and was bordering on down right livid.

This whole thing started back in June when I made sure that Cindy seen our dentist for a cleaning and exam . I did this purposely before she graduated or turned eighteen so that there would be no question from the insurance company as to her eligibility. Even though Cindy is planning to attend nursing school in September and will remain on Mike's insurance until she graduates or quits .( I so pray that she does the former) I am no stranger to the world and know that one person who doesn't have a clue can check a wrong box on a form that can cancel her insurance and an "Oh we're sorry" will not set things right. Anyway on this visit, our wonderful dentist ( OK the only dentist that I have been seeing for years now and he has yet to hurt me)had Cindy call me and ask me to come in for a consultation. This is never good I knew but what he said did not make me happy. He has been seeing Cindy ( and everyone else in our family)twice a year for many many years and had been taking x rays every other visit and never mentioned her wisdom teeth other than five years ago when he said that they were forming great, had plenty of room and that she would not need to have them extracted. Now over five years later, when insurance matters exist, and Cindy works four days a week, and Cindy is accepted into an accelerated nursing school which she can not just take a week off of, he mentions impaction and need for removal in not one wisdom tooth, not even two or three, but in all four ! The kicker is that he used an x- ray from a year ago to determine this.
I held it together pretty much at the consultation because I didn't realize that he had shown me an old x ray. Today, however at the oral surgeon's office I almost lost it. It all started when I walked in and signed Cindy in ,the receptionist shoved a clip board at me with a amazingly rude" fill this out PLEASE". I did and returned it. Meanwhile she was not satisfied with our dental coverage because we have a ppo plan and no card just a phone number and name . She caught Cindy and complained that I had not given her the needed info . I stood up and confronted her as Cindy had a seat. The confrontation ended and I sat down. This woman screamed to another employee that she could not read my handwriting and had the other woman loudly read it to her(funny the other woman could read it fine )This info included Mike's social which had me ready to wring her neck. Then I find out that six people were scheduled for the same appointment time as I was setting there for an hour listening to this woman complain about an elderly lady and how her benefits number was not the right one either. Finally Cindy went back and the surgeon looked at her then called me back.Yep all four need to come out , great ! I was told that they will get a pre-certification ( a 30-60 day wait)and then schedule a surgery day. I tried to calmly explain that there was no way that this would work as it has to be done and over with by the end of August. ( congratulate me for keeping my head from exploding OK congratulate me from keeping from making one of the staffs heads explode:-) )Anyway , with the doctor's OK, they reluctantly scheduled me and I left without incident.
So now I am home and trying to analyze and work through my anger.
First of all why could nobody see four impacted teeth years ago ?
Second of all, why do all great Dentists, doctors, and surgeons have a staff full of rude , obnoxious, people who down right beg for me to.... welllll I guess that this is not the way that a good Catholic Mom like myself should be writing so I think I will end with this.

Dear God, help me to tolerate all of the mean, hatefull, rotten, wretched people who you have felt the need to put into this world. I do not necessarily understand your motives but help me to accept your will anyway.Amen


BTW, this post started out as a post to ask for prayers for Cindy's surgery on August 12th. Mike had many complications while having a wisdom tooth extracted ( he still has three impacted) so we are all on one last nerve. Thanks for your prayers !