Figured out our security was too good

This morning after Mike left for work I headed upstairs to check my E mail and print off a copy of our dental insurance number to take to the appointment with me. Try as I may I could not get online. I called Mike on his way to work to ask if he had a clue what was happening. He didn't.He did however give me a couple things to do to get back online. I tried his idea, or so I thought , to no avail so I called our high speed Internet provider. At first I was asked if my bill was paid. Yes I replied and even gave them the confirmation number that I received when I paid it by phone last. ( Good thing I didn't pay it online or I wouldn't have had access to my number :-) After the rep was satisfied that I was not intentionally shut off, she connected me to tech support. Habib ( I think was his name) assured me that my modem check was OK and started asking me to go into Mike's settings and change things. Now those of you who know Mike know that you just don't mess with his computer settings. You can rest assured that they are the way that they should be and never , I mean never question them unless you have hours to hear him explain why the settings are what they are and need to be there.( Did I mention that even after hours of his explaining, you will still be clueless as Mike looks at you like you don't speek his language) I politely told Habib that I would bet anything that the settings were fine and thanked him for the modem check before I hung up. I then talked to Mike , who called to check on the status of our sickly computer, and realized that I had not understood what he first wanted and tried it again the right way. Sure enough I got online but it was on the settings that my computer was at over a year ago. This meant that I had no links to the blogs that I follow. Not even the one where the parents of a critically ill baby keep those praying for her updated from the hospital. I was able to find the insurance information and copy it but even updating my blog with this connection was impossible so I gave up.I talked to Mike again and we discussed that I did get on but on this old connection and he said he would look at it when he got home.On his way home I got another call. He had the answer to my problem. It seems that a firewall that we use and Mike puts on most computers that he works on had did an automatic update which was so secure that it would not let anybody online. He figured this out when his voice mail was full of people who he does computer work for's messages asking him to call them because they couldn't get online. Mike had a guy from church check his settings and sure enough that was the problem.Upon returning home, He called others as he fixed mine.So on behalf of all of us computer illiterate people who would probably be computer less without Mike, Thank you . We truly appreciate you !!!!!!!!!!!!!